by switching to a human friendly way of collecting data
Start a conversation with people on your website.
Create a seamless experience for your website visitors by setting up your chat environment and personalizing it to match your business. Customize the colors, then add your business name and logo so your customers will immediately recognize that it’s you.
Set up Chat on your site and start talking with visitors in no time! Once you’ve configured your chat environment and company profile in the platform, just copy the code snippet and paste it into the header of your site -- then start chatting away with your website visitors!
Be there for customers and leads in real time. Answer questions from leads and customers in real time, directly from your CI Chat Inbox! To make things even easier, you can see exactly which page of your website the visitor is on directly in the chat to save you and your customers time.
Grow your business with Bots
Customers are more likely to interact with a website when you reach out with an interactive chat.
Be Available 24x7
Collect leads even when all of your sales reps are asleep or on vacation. Don't let your business sleep.
Delight your customers using highly interactive question templates, gifs and speaking their native language.
Save on Acquisition
Make every money in your advertising spend count by engaging each visitors. Also, Bot requires 0% human involvement.
Give people a warm welcome on your website
Don’t leave your visitors hanging. The conversations live chat tool lets you capture leads and create contacts – directly on your website.
Customizable auto reply
Power up your online presence
Less spending on sales
Availability of business
Times more conversions
Effort on collecting data
Just one click, and you see their entire contact history
Conversations lets you connect your chat and email information to the contact record you have in ConnectInfinite. That keeps all the sales and support data you need in one place—and helps you give your customers a better experience.
The tools you need to create great experiences
Conversations comes with a range of features to make your life easier. Everything connects to Connect Infinite, so you can access the power of the whole system.
Chat and email
Pick up conversations via chat or email – seamlessly..
Add chats to contacts
See all chat information in the contact record.
Filter conversations to find top priorities.
Customize the auto-reply triggered by each new visitor message.
Mark conversations open or complete.
Set permissions to view or reply.
Collect contact info
Turn website visitors into Connect Infinite contacts.